Terms and Conditions
Effective Date: 31st December 2024
Welcome to House of Chamanthi! By using our website, you agree to the following terms and conditions. Please read them carefully before placing an order.
1. Use of the Website
By accessing this site, you confirm that you are at least 18 years old.
Use of the site for unlawful purposes or in violation of these terms is prohibited.
2. Product Information
All products are handcrafted and may vary slightly from the images shown.
Pricing is subject to change without prior notice.
3. Orders and Payments
Orders are confirmed only upon receipt of full payment.
Accepted payment methods include [Insert Payment Methods].
Customised or made-to-order sarees require additional processing time.
4. Shipping and Delivery
Shipping timelines depend on the product type. Specialty sarees may take up to two months.
Customers are responsible for ensuring accurate shipping details.
5. Return and Refund Policy
Returns are accepted for damaged or incorrect items within [Insert Timeframe].
Custom-made products are non-returnable unless defective.
6. Intellectual Property
All content, including images and designs, belongs to House of Chamanthi and cannot be reproduced without permission.
7. Limitation of Liability
House of Chamanthi is not responsible for delays or damages caused by external factors beyond our control.
8. Amendments
We reserve the right to modify these terms at any time. Changes will be updated on this page.
9. Governing Law
These terms are governed by the laws of India, and disputes will be resolved in the jurisdiction of Bangalore, Karnataka.
For further assistance, contact us at:
Email: houseofchamanthi@gmail.com
Phone: +91 9742007447
Terms & Conditions
What makes your sarees special?
Answer Our sarees are made from scratch and crafted with premium handwoven silk and cotton, embodying exceptional craftsmanship, sustainability, and rich cultural heritage. Each piece tells a story of elegance, tradition, and unmatched artistry.Content
Are your sarees handwoven or machine-made?
Most of our sarees are handwoven by skilled artisans, ensuring authenticity, intricate detailing, and a personal touch in every thread.
Do you offer customizations?
Yes, we offer limited customization options to make your saree truly yours. Whether it's a specific color or pattern, we aim to meet your unique preferences. If you want anything specific, don't hesitate to contact us.
Are your sarees sustainable?
Absolutely. Sustainability is at the heart of what we do. From eco-friendly materials to ethical practices, we ensure every saree reflects care for the environment and the artisans.
Are your sarees suitable for daily wear?
Absolutely! From morning coffee dates to moonlit dinners, we have sarees to match every moment of your life.
What is your return/exchange policy?
We do not offer refunds, but exchanges are possible for damaged or incorrect items if reported within 24 hours of delivery with a package opening video. Items must be unused and in original condition with all tags intact. Exchanges are subject to availability and must be requested within 2 working days. Return/exchange shipping costs are the customer's responsibility. Please note, no returns or exchanges are available for international orders or custom-made products.
How long will it take to receive my saree?
Sarees are usually shipped within 4-5 working days. However, if the saree is a pre-order or made-to-order item, the making and shipping time will be specified in the product details. If you opt for blouse stitching or saree detailing, please allow an additional 10-15 days for processing and shipping.
What types of sarees do you offer?
We offer a wide range of sarees made from natural fabrics such as silk, cotton, linen, and other ethically sourced materials. Our collection includes Kanjivaram, Banarasi, Chiffon, Georgette, Handloom sarees, as well as those with block prints, Ajrakh, Bandhani, embroidered detailing and others. We also offer pre-order and made-to-order sarees for custom designs. Each saree reflects our commitment to quality and craftsmanship while maintaining a focus on sustainability.
Do you offer customized blouses?
Yes, we offer customized blouses to match your saree. You can choose from a variety of designs, fabrics, and stitching styles. Please note that custom blouse stitching may take an additional 10-15 days for processing and shipping. You can provide your measurements or select from our size options for a perfect fit.
How do I contact customer support?
You can reach us via email at houseofchamanthi@gmail.com or call our helpline at +91 97420 07447